Since yesterday night, my housemates and I, as well as our neighbours who share our Internet, have experienced severe slowdowns. Basically our download speed dropped from 1500 kb/s to an insulting 64 kb/s. Why is this so, you ask? I also asked the same question, and so decided to place a call to my reliable Internet "provider". It turns out we've exceeded the volume limit on our unlimited accound. You see, what they neglected to tell me when I first signed up over the phone (a service also provided by the same company) was that "unlimited" meant 12 GB, after which my broadband account gets slowed down to dial-up speed. So not really unlimited. The fine print in a contract is not visible over the phone, and it is therefore incumbent upon the representative serving me to inform me that there is in fact a limit to my unlimited account. He failed to do this and I am understandably upset.
Nonetheless, 12GB is a substantial amount and should serve our needs well. To put it in perspective for those who are not IT savy, 12 GB is equivalent to 15 illegally downloaded feature films. To think that 6 of us, who use the Internet to browse websites for research and leisure and to call home using voice over IP (voIP) technology, could use 12 GB in 9 days... We couldn't do this if we were running a piracy ring. OK, I'm exaggerating. But seriously, voIP uses around 30mb per hour, browsing the web perhaps 30 per hour as well. 30mb is 1/33th of 1GB, which in turn is 1/12th of our "unlimited" limit. Let's say that 6 people use 100mb an hour and browse 6 hours a day. This is 3.6 GB day. According to our provider we had such a day on the 10th of March. Hard to believe, but I suppose it's possible. Assuming we did indeed use more than 12 GB, that still isn't unlimited. It looks like we'll have to upgrade to 25 GB, which will cost each of us 3.33$ extra a month, and watch our usage. I wonder what they call the 25 GB plan. Super-unlimited? Sigh....
Please excuse the rant. I just feel like I was jipped. On top of all this, the representative who neglected to tell us about the 12 GB catch also failed to recommend a wireless modem even after I explained to him in detail that this account was intended to service 4, perhaps 6 laptops
wirelessly. And so we've had to purchase a wireless router for 160$. It was not until my modem arrived in the mail, late, that I realised they had in their catalogue a wireless modem for 50$ above the price of our current modem. This was not even offered to me, and I relied on the information provided over the phone as I had no Internet access to browse their catalogue. Another mark against Telstra/Bigpond. These issues, along with the fact that I have never had so much schoolwork in my life, have impeded my ability to post more regularly. I realise everyone has been patient and that this is
not the post you've all been waiting for. But know that I am doing everything I can to get things sorted out so that I can devote a solid block of time to the blog. If you can all wait until Saturday, you will all be greeted to a real post, with real pictures and things that you actually want to read about (posting pictures at this speed would be ridiculously slow). So thank you all for understanding. Bye for now.